Domain registrations have a 3 day Grace Period during which a registrar can cancel a new domain name and receive a full refund from the .au registry. If a domain is cancelled during the 3 day Grace Period, a full refund for the domain registration fee will be issued.
Cancellations must be made in writing and sent directly through to our firstname.lastname@example.org email or faxed to: 1300 789 376 (International: +61 8 812). You must include the Domain Password with the cancellation request.
The domain password can be accessed from the following URL: http://admin.auda.org.au/password_recovery or alternatively accessed from within our site at: http://www.netstart.com.au/domain-names/password-recovery